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COVID-19 Updates

We understand that these are extraordinary and unprecedented times, if you find your renewal date imminent and have not achieved the required CPD points to move forward, please contact our friendly NRoSO Support Team who will be happy to help review your membership details and advise where additional points can be achieved. We are dealing with issues on a case by case basis.

COVID-19 - Update regarding office and staff

In light of the current situation we find ourselves in unprecedented times, we would like to assure you we continue to administer your memberships and remain available via call and email to answer any queries you may have concerning your membership. We ask for your support at this time by any sending correspondence such as CPD evidence via email to nrososupport@cityandguilds.com. Postal submissions will be actioned but may be delayed.

Payments can be made via your online secure login, bank transfer, Direct Debit we would ask you refrain from making payments by cheque at this time.

If you do not have access to your secure login please call the team on 02476 857300 and they will be happy to add this for you, this will allow access to the secure site allowing you to view and upload CPD and make secure online payments.

We will continue to issue letters and memberships cards whilst the postal service is available. If you have any questions or need assistance please do let the team know via the number above or email:nrososupport@cityandguilds.com

 

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